Telephone Support
Vixen Optics offers free support for your product during the life of its warranty.  Warranty forms must be on file.  When calling, please have the date and place of purchase available.

Vixen Optics offers assistance for users with out of warranty products at a charge of $49 per incident.  Please have your credit card information available at the time of your call.

Email Support Policy
Vixen Optics offers free email support for all vixen products.  Emails will be answered within 48 hours.

Please check our downloads page, for possible solutions to your issue,  prior to contacting Support.

Contact Support with your questions and concerns.
Please provide your contact information and a detailed description of your issue.
Sign up for email notifications of new products, technical updates and new manuals.

Vixen Optics
A Division of MrStarGuy, Inc.

1010 Calle Cordillera
Suite 106
San Clemente, CA 92673

Phone: (949) 429-6363

MrStarGuy, Inc. Warranty Information

Contact the Webmaster for website problems